Retail Selling Support Associate - Womens Clothing, Cross County - Part Time

Macy's•Yonkers, NY

3d•Onsite

About The Position

As a Macy’s Women’s Clothing Selling Support Associate, you help customers express their personal style by providing genuine, engaging service, sharing product knowledge, and guiding them through their shopping experience. You circulate the sales floor to understand customer needs, explain loyalty program benefits, and support sales goals. You also help maintain merchandise standards, keep fitting rooms and the sales floor clean and organized, and assist with fulfillment so the store remains polished and ready for customers. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions. During the day, they welcome customers, build relationships through personal conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They collaborate with teammates and aim to improve their performance and store results. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
Ability to use electronic devices, computers, handheld equipment, and cash registers to perform job functions and process transactions.
Ability to meet daily sales goal challenges.
Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach above eye level.
Ability to meet close-vision, color-vision, depth-perception, and focus-adjustment requirements.

Responsibilities

Welcome customers and create friendly, personal conversations to understand their needs and build customer relationships.
Share product knowledge, current trends, promotions, and loyalty program benefits with customers.
Work toward daily sales goals and help acquire new customers by opening credit accounts and sharing loyalty benefits.
Maintain a clean, organized, shoppable sales floor and fitting rooms by recovering merchandise and supporting merchandise moves.
Update signs and pricing as needed.
Assist with fulfillment and help ensure the shopping environment is polished and ready for customers.
Collaborate with colleagues to support customers, communities, and store results.
Use register and handheld equipment to process customer transactions.
End customer interactions with a sincere thank-you and ensure customers have what they need.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice