Retail Selling Support Associate - Womens Clothing, Menlo Park - Part Time
About The Position
As a Macy’s Women's Clothing Selling Support colleague, you help customers express their personal style through genuine, engaging conversations, hospitality, and strong product knowledge. You circulate the sales floor to understand customer needs, share loyalty program benefits, and guide customers through a seamless shopping experience. You also maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to keep the store polished and ready for customers. The role focuses on customer service and selling rather than cashiering alone. Colleagues work toward sales goals, collaborate with teammates, and help keep the shopping space clean, organized, and inviting. The position is part-time; part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and availability. All schedules include weekend shifts.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to begin a new venture, and ability to adapt to changing priorities.
- Ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
- Welcome customers and create friendly, personal conversations that build customer relationships.
- Understand customers’ needs, share product information, and guide them through their shopping journey.
- Share the benefits of loyalty programs and acquire new customers by opening credit accounts.
- Work toward daily sales goals and contribute to individual and store results.
- Maintain a shoppable sales floor and fitting rooms by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
- Assist with fulfillment and help maintain a clean, organized, inviting shopping environment.
- Collaborate with colleagues and provide considerate support to teammates.
- Complete customer transactions using a cash register and other technology, and thank customers at the end of their visit.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
