Retail Selling Floor Support - Orem University Crossing Rack

Nordstrom•Orem, UT

8d•$17 - $18•Onsite

About The Position

Retail Selling Floor Support team members work in Nordstrom Rack’s Sales department in a fast-paced, high-energy store environment. They collaborate with teammates to create a welcoming and inclusive atmosphere, deliver a quick and easy customer experience, and keep selling floors and stockrooms clean and organized. Team members may work in different areas of the store depending on business needs, including sales-floor support, cashiering, fitting rooms, stock support, and fulfillment. Sales and customer service work includes keeping the salesfloor ready through re-merchandising and straightening; helping customers with in-store, online, and mobile transactions; operating point-of-sale systems; bagging merchandise; assisting in fitting rooms; sorting and returning clothing; organizing stockrooms; checking in and ticketing merchandise; using store technologies; following operational, merchandise, and asset-protection standards; and promoting Nordstrom Rewards. Stock support and fulfillment work includes receiving and processing freight, delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory management systems to scan and research shipments, maintaining clean and organized floors and stockrooms, and providing general store support such as setting up events, organizing the backroom, markdowns, and relocating fixtures. The role requires continuous movement and handling merchandise during shifts. The listed pay range is $17.05–$17.75 per hour, with offers dependent on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Applications are accepted on an ongoing basis.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
For stock support and fulfillment work, frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Keep the salesfloor runway ready through re-merchandising, sizing, filling in, and straightening merchandise throughout the day.
Assist customers with in-store, online, and mobile transactions, including operating point-of-sale systems, bagging items, and handling bulky or heavy merchandise.
Support fitting room customers and sort and return clothing to the salesfloor.
Maintain a clean, clutter-free customer experience by sorting and returning clothing to the salesfloor.
Keep stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store environment.
Follow operational, merchandise, and asset-protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver newly arrived merchandise to selling departments.
Fulfill customer orders promptly and in accordance with quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments according to inventory-control processes.
Help maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.