Retail Security Guard Part Time

Andy Frain Services•Richmond, VA

12d•Onsite

About The Position

The Retail Security Guard helps maintain a safe and welcoming environment for customers, employees, and vendors at Short Pump Town Center in Richmond, Virginia. The role calls for attention to detail, professionalism, and a customer-first mindset. Duties may vary based on site needs. The guard patrols assigned areas or maintains a fixed post, monitors activity and security systems, manages access and traffic, and responds to alarms, emergencies, and on-site incidents. The role also includes documenting daily activities and incidents, inspecting the property for safety risks, supporting loss prevention, and assisting customers and visitors. The guard is expected to arrive on time in full uniform, remain engaged and proactive throughout the shift, and follow all safety, training, and compliance requirements. This is a part-time position at Short Pump Town Center in Richmond, Virginia. The schedule is Friday through Sunday, 11:00 AM to 5:00 PM, with pay of $16.24 per hour.

Requirements

Strong customer service and communication skills.
Ability to stay alert and respond calmly in emergency situations.
Reliability, punctuality, and ability to follow directions.
Ability to write clear and accurate reports.
Professional appearance and demeanor.
Must be 18 or older.
Valid driver's license.
DCJS certification.
High level of attentiveness and situational awareness.
Dependable and team-oriented.
Ability to multitask and work in a fast-paced environment.
Strong work ethic and a sense of urgency.

Nice To Haves

Prior security or customer-facing experience.
Familiarity with CCTV, alarms, or access control systems.

Responsibilities

Patrol assigned areas or maintain a fixed post to monitor activity.
Control access points and manage pedestrian and vehicle traffic.
Identify and report suspicious activity, incidents, and safety concerns.
Respond to alarms, emergencies, and on-site incidents.
Monitor CCTV cameras and security systems.
Complete daily activity logs, incident reports, and required documentation.
Maintain awareness of surroundings at all times.
Follow post orders, company policies, and safety procedures.
Maintain knowledge of emergency response protocols.
Inspect the property for safety risks, including fire hazards and equipment issues.
Support loss prevention and recommend safety improvements.
Greet and assist customers, employees, and visitors professionally; provide directions and support as needed.
Maintain a visible, approachable presence on-site.
Arrive on time in full uniform and ready to work; stay engaged and proactive throughout the shift.
Follow all safety, training, and compliance requirements.