Security Guard (part-time)

Service Corporation International•Phoenix, AZ
•Onsite

About The Position

The Security Guard responds to and assesses safety and emergency situations, taking action to protect people and property. The role coordinates a variety of requests during the workweek and while on call, including weekends and holidays. Duties include responding to alarms and after-hours calls, assessing medical situations, supporting facility and park needs, maintaining safety and security systems and patrol equipment, and conducting safety training. The position works indoors and outdoors in all seasons and weather conditions, with evening and weekend scheduling and scheduled 24/7 on-call periods.

Requirements

  • High school diploma or GED.
  • Ability to read, write, and speak English at a high school graduate level.
  • Valid state driver’s license with an acceptable driving record.
  • At least two years of private patrol experience.
  • At least two years of customer service experience, preferably in the cemetery industry.
  • Leadership skills.
  • Ability to quickly assess situations and implement actions to maintain control.
  • Excellent interpersonal and verbal influencing skills to diffuse situations.
  • Compassionate and professional communication skills.
  • Comfort making presentations to train associates.
  • Experience using MS Office Outlook.
  • Ability to learn the park layout and grave location system.
  • Ability to effectively use two-way radios, flashlights, and spotlights.

Nice To Haves

  • Laws of Arrest course certificate.
  • Bilingual in Spanish.

Responsibilities

  • Respond to fire and burglar alarms, including at night and on weekends, assess the situation, and take immediate action to secure people and property.
  • Respond to after-hours facility and park calls, assess needs, and take appropriate action.
  • Assess medical situations involving staff and park guests and determine whether to call paramedics or provide first aid or ice packs.
  • Coordinate requests from outside law enforcement with the Sheriff’s department when requested by a manager.
  • Assist with facility and park requests, including setting up EZ-up tents for events, delivering water, hand sanitizer, or chairs, assisting with parking, and placing lawn signs.
  • Ensure fire alarms, security cameras, and electronic door reader systems are operational; request maintenance and repairs.
  • Schedule safety and security system inspections, maintain current permits, manage vendors throughout the facility, and file permits with local government agencies as required.
  • Manage electronic door readers and assign badge access to associates and vendors.
  • Escort locksmith vendors during re-keying or similar services.
  • Maintain patrol vehicles and equipment, and track and schedule vehicle maintenance, inspections, and repairs.
  • Maintain patrol equipment, including radios, light bars, AEDs, and drones, in good working order; repair or replace equipment as needed.
  • Conduct safety training, including training on social distancing protocols and emergency evacuation.
  • Collaborate with management and the training department to develop training presentations and materials.
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