Overnight Retail Security Officer
About The Position
The Retail Security Guard helps maintain a safe and welcoming environment for customers, employees, and vendors at Summit Mall in Fairlawn, Ohio. The role requires attention to detail, professionalism, and a customer-first mindset. Duties may vary based on site needs. The position is full-time, pays $18.00 per hour, and is scheduled overnight Friday through Monday. The guard patrols assigned areas or maintains a fixed post, monitors security systems, responds to alarms and emergencies, documents activity, supports loss prevention, and provides professional assistance to customers and visitors. The employee is expected to arrive on time in full uniform, remain engaged and proactive throughout the shift, and follow safety, training, and compliance requirements.
Requirements
- High school diploma or GED.
- 3–6 months of security or life-safety experience.
- Strong customer service and communication skills.
- Ability to stay alert and respond calmly in emergency situations.
- Reliability, punctuality, and ability to follow directions.
- Ability to write clear and accurate reports.
- Professional appearance and demeanor.
- Ability to lift 50 pounds and perform physical tasks.
- High attentiveness and situational awareness.
- Dependable and team-oriented.
- Able to multitask and work in a fast-paced environment.
- Strong work ethic and a sense of urgency.
Nice To Haves
- Prior security or customer-facing experience.
- Familiarity with CCTV, alarms, or access control systems.
Responsibilities
- Patrol assigned areas or maintain a fixed post to monitor activity.
- Control access points and manage pedestrian and vehicle traffic.
- Identify and report suspicious activity, incidents, and safety concerns.
- Respond to alarms, emergencies, and on-site incidents.
- Monitor CCTV cameras and security systems.
- Complete daily activity logs, incident reports, and required documentation.
- Maintain awareness of surroundings at all times.
- Follow post orders, company policies, and safety procedures.
- Maintain knowledge of emergency response protocols.
- Inspect property for safety risks, including fire hazards and equipment issues.
- Support loss prevention and recommend safety improvements.
- Greet and assist customers, employees, and visitors professionally.
- Provide directions and support as needed.
- Maintain a visible, approachable presence on-site.
- Arrive on time in full uniform and ready to work.
- Stay engaged and proactive throughout the shift.
- Follow safety, training, and compliance requirements.
Benefits
- Medical, dental, vision, and short-term disability insurance.
- 401(k) with company support.
- Paid time off.
- Employee discounts for retail, dining, and entertainment.
- Employee Assistance Program providing counseling, financial, legal, and wellness support.
- Focus on work-life balance and employee well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
