Retail Seasonal Team Members(cashiers, stocking, customer service)
About The Position
Retail Seasonal Team Members provide friendly customer service and help customers find products and solutions in the store. They deliver fast, friendly checkout experiences, perform cash handling, and promote the Rewards program and Private Label Credit Cards. Team Members also support online-order fulfillment, truck unloading, stocking, planogram work, merchandise recovery, and store maintenance. The role includes supporting shrink and safety programs, following company procedures and policies, and interacting respectfully with customers and coworkers. Team Members are cross-trained in Custom Framing sales and production and may perform other duties as assigned. The job is performed in a public retail store. Public areas are climate controlled, while some stock rooms may not be; some outdoor work may be required when retrieving carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. The position requires standing and moving throughout the store, as well as bending, lifting, carrying, reaching, stretching, and accessing high shelves with a ladder or similar equipment. Applicants must be at least 16 years old and satisfy applicable federal, state, and local legal requirements. Michaels states that reasonable accommodations may be available through an interactive process.
Requirements
- Must be at least 16 years old.
- Must satisfy applicable federal, state, and local legal requirements of the job.
- Ability to remain standing for long periods.
- Ability to move throughout the store.
- Ability to bend, lift, carry, reach, and stretch regularly.
- Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
Nice To Haves
- Retail and/or customer service experience preferred.
Responsibilities
- Help customers shop, locate products, and find solutions.
- Provide fast and friendly checkout service and handle cash according to standards.
- Promote the Rewards program and Private Label Credit Cards and complete enrollments.
- Educate customers about the Voice of Customer (VOC) survey.
- Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in truck unloading, stocking, and planogram (POG) processes.
- Complete merchandise recovery and maintenance, including returns and general store recovery, to support a well-merchandised and in-stock store.
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
- Support shrink and safety programs.
- Follow standard operating procedures, company programs, policies, and standards to support compliance with applicable laws and requirements.
- Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
- Cross-train in Custom Framing sales and production.
- Perform other duties as assigned.
Benefits
- 401(k) with employer match, depending on position and eligibility.
- Employee Assistance Program.
- Medical coverage, depending on position and eligibility.
- Dental coverage, depending on position and eligibility.
- Vision coverage, depending on position and eligibility.
- Telemedicine services.
- Flexible spending accounts.
- Commuter benefits.
- Tuition assistance.
- Adoption assistance.
- Voluntary insurance options.
- Employee discounts and partner discount programs.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
