About The Position

The Retail Sales position is a seasonal role in Nordstrom’s Holiday Gift Shop at Old Orchard Center. The ideal salesperson is passionate about fashion and styling and can cultivate and grow a customer following both digitally and in-store. Hours and schedules vary by week based on business needs. The role may occasionally require performing duties in a department other than the one hired into.

Requirements

  • Excellent communication and people skills.
  • Self-motivated and goal-oriented approach.
  • Strong interest in using networking and technology to achieve sales goals.
  • Ability to excel in a team environment.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Organization and follow-through.
  • Ability to work a flexible schedule based on business needs.
  • Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Set and achieve in-store and digital sales goals using selling tools, including text and social media.
  • Build lasting relationships with customers.
  • Provide customer service on customers’ terms.
  • Give customers honest and confident feedback about style and fit.
  • Develop fashion and product knowledge.
  • Keep the department customer-ready by filling orders, stocking, re-merchandising, completing price markdowns, and performing light cleaning.
  • Grow customer relationships by opening new Nordstrom Rewards program accounts.

Benefits

  • Medical, vision, and dental coverage options
  • Retirement benefits, including 401(k)
  • Paid time away and PTO accruals
  • Life insurance and disability insurance options
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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