About The Position

The Retail Sales role supports the Holiday Gift Shop at Irvine Spectrum Center. The employee sets and achieves in-store and digital sales goals using selling tools, including text and social media; builds lasting customer relationships; and provides service on customers’ terms. They offer honest, confident feedback on style and fit and develop fashion and product knowledge. The role also includes maintaining a customer-ready department by filling orders, stocking, re-merchandising, marking down prices, and light cleaning, as well as opening new Nordstrom Rewards program accounts. Hours and schedules vary by week based on business needs. The employee may occasionally need to perform duties in a department other than the one they were hired into. This is a seasonal role.

Requirements

  • Excellent communication and people skills.
  • Self-motivated, goal-oriented focus.
  • Strong interest in using networking and technology to achieve sales goals.
  • Ability to excel in a team environment.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Organization and follow-through.
  • Ability to work a flexible schedule based on business needs.
  • Ability to meet the stated physical requirements, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, and reaching; frequent hand use for grasping, fine manipulation, pushing, and pulling; handling bulky or awkward items, including reaching and lifting above the head; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Set and achieve in-store and digital sales goals using selling tools, including text and social media.
  • Build lasting relationships with customers and provide service on their terms.
  • Give customers honest and confident feedback about style and fit.
  • Develop fashion and product knowledge.
  • Keep the department customer ready by filling orders, stocking, re-merchandising, marking down prices, and performing light cleaning.
  • Open new Nordstrom Rewards program accounts.
  • Occasionally perform work or duties in a department other than the one hired into, as needed.

Benefits

  • Medical, vision, dental, retirement, and paid time away.
  • Life insurance and disability coverage.
  • Merchandise discount and EAP resources.
  • May be eligible for performance-based incentives or bonuses.
  • 401(k), PTO accruals, and holidays; eligibility requirements may apply.
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