Seasonal Retail Sales - Holiday Gift Shop - Somerset Collection

Nordstrom • Troy, MI

11d • $20 - $21 • Onsite

About The Position

Nordstrom is seeking a seasonal retail salesperson for its Holiday Gift Shop at Somerset Collection. The ideal candidate is passionate about fashion and styling and can cultivate and grow a customer following both digitally and in-store. The role involves meeting sales goals, building customer relationships, providing styling and product guidance, and maintaining a customer-ready department. Hours and schedules vary by week according to business needs, and the role may occasionally require performing duties in another department.

Requirements

• Excellent communication and people skills.
• Self-motivated and goal-oriented.
• Strong interest in using networking and technology to achieve sales goals.
• Ability to excel in a team environment.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Organization and follow-through.
• Ability to work a flexible schedule based on business needs.
• Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
• Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

• Set and achieve in-store and digital sales goals using selling tools, including text and social media.
• Build lasting relationships with customers and provide service on their terms.
• Provide honest and confident feedback to customers about style and fit.
• Build fashion and product knowledge to develop expertise.
• Keep the department customer-ready by filling orders, stocking, re-merchandising, processing price markdowns, and performing light cleaning.
• Grow customer relationships by opening new Nordstrom Rewards program accounts.
• Occasionally perform work or duties in a department other than the one hired into, as needed.

Benefits

• Medical, vision, and dental coverage options.
• Retirement benefits, including 401(k).
• Paid time away and PTO accruals.
• Life insurance and disability coverage options.
• Merchandise discount.
• Employee Assistance Program (EAP) resources.
• Holidays.
• May be eligible for performance-based incentives or bonuses.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed