Seasonal Retail Sales - Holiday Gift Shop - Somerset Collection

Nordstrom • Troy, MI

9d • Onsite

About The Position

The Retail Sales role supports Nordstrom’s Holiday Gift Shop at Somerset Collection. The ideal salesperson is passionate about fashion and styling and can cultivate and grow a customer following both digitally and in-store. The position involves achieving sales goals, building customer relationships, providing personalized service and style feedback, and developing fashion and product expertise. Employees also help keep the department customer-ready and grow customer relationships through Nordstrom Rewards accounts. Hours and schedules vary by week based on business needs. The role may occasionally require work or duties in a department other than the one hired into.

Requirements

• Excellent communication and people skills.
• Self-motivated, goal-oriented approach.
• Strong interest in using networking and technology to achieve sales goals.
• Ability to excel in a team environment.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Organization and follow-through.
• Ability to work a flexible schedule based on business needs.
• Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
• Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

• Set and achieve in-store and digital sales goals using selling tools, including text and social media.
• Build lasting relationships with customers and provide service on their terms.
• Give customers honest, confident feedback about style and fit.
• Develop fashion and product knowledge.
• Help keep the department customer-ready by filling orders, stocking, re-merchandising, completing price markdowns, and performing light cleaning.
• Open new Nordstrom Rewards program accounts.
• Be flexible to occasionally perform work or duties in a department other than the one hired into.

Benefits

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability options.
• Merchandise discount and EAP resources.
• Potential eligibility for performance-based incentives or bonuses.
• 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, and holidays; eligibility requirements may apply.

What This Job Offers

• Education Level: No Education Listed