Retail Sales Support Specialist - Godiva, Ala Moana Center - Part Time

Macy's•Honolulu, HI

19h•$18 - $24•Onsite

About The Position

The Retail Sales Support Specialist is a vendor-paid merchandise selling support colleague for Godiva at Macy’s Ala Moana Center. The role assists customers with product selection, applies vendor product knowledge to support sales, executes merchandise standards, and maintains the brand’s selling-floor presentation. The colleague helps keep the shopping environment neat, clean, organized, and ready for customers while delivering a memorable customer experience.

Requirements

Exceptional customer service skills.
Strong merchandising skills.
Ability to communicate and present information effectively to customers, peers, and all levels of management.
Basic math skills, including addition, subtraction, multiplication, and division.
Ability to use a calculator.
Ability to work independently with minimal supervision.
Ability to multitask in a fast-paced environment.
Ability to collaborate as a team member.
Energetic, positive attitude and strong communication and interpersonal skills.
Vision and creativity.
Flexible scheduling and availability for retail hours, which may include days, evenings, weekends, and holidays.
Ability to lift at least 30 pounds and perform the physical activities described in the posting.
No specific educational accomplishments are necessary.

Responsibilities

Make the customer the top priority.
Use product knowledge to increase sales by educating and assisting customers with product choices.
Help maintain and recover the selling floor, ensuring sizes, colors, and styles are available.
Maintain appropriate selling-floor presentation by promoting events and merchandise assortments.
Keep fitting rooms customer-ready by promptly clearing brand-specific merchandise and returning it to the appropriate selling-floor area.
Provide a friendly and helpful customer experience.
Drive and exceed department goals by executing Macy’s initiatives to drive business.
Communicate with vendors, Customer Experience Managers, Omni Operations Managers, and Style Merchandise Managers to support sales and event promotions.
Follow safety and security policies and procedures.
Complete other customer-facing tasks as needed.
Maintain regular, dependable attendance and punctuality.
Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice