Seasonal Retail Sales Support Specialist - Hugo Boss, Fashion Valley - Full Time

Macy's • San Diego, CA

3d • Onsite

About The Position

The Vendor Paid Merchandise Selling Support Colleague assists customers with product selection, executes merchandise standards, and maintains selling-floor presentations for the vendor they represent. As a product expert, the colleague supports customer-readiness standards by delivering a memorable customer experience and maintaining a neat, clean, and organized shopping environment. The role is with Hugo Boss at Macy’s Fashion Valley.

Requirements

• Exceptional customer service skills.
• Strong merchandising skills.
• Ability to communicate and present information effectively to customers, peers, and all levels of management.
• Basic math skills, including addition, subtraction, multiplication, and division.
• Ability to use a calculator.
• Ability to work independently with minimal supervision.
• Ability to multitask in a fast-paced environment.
• Ability to collaborate as a team member.
• Energetic and positive attitude, with strong communication and interpersonal skills.
• Vision and creativity.
• Flexible scheduling and availability for retail hours, potentially including days, evenings, weekends, and holidays.

Responsibilities

• Make the customer the top priority.
• Use product knowledge to increase sales by educating and assisting customers with product choices.
• Maintain and recover the selling floor, ensuring sizes, colors, and styles are available.
• Maintain appropriate selling-floor presentation by promoting events and merchandise assortments.
• Keep fitting rooms customer-ready by clearing brand-specific merchandise and returning it to the appropriate selling-floor area.
• Provide a friendly and helpful customer experience.
• Drive and exceed department goals by executing Macy’s initiatives to drive business.
• Communicate with vendors, Customer Experience Managers, Omni Operations Managers, and Style Merchandise Managers to support sales and event promotions.
• Follow safety and security policies and procedures.
• Complete other customer-facing tasks as needed.
• Maintain regular, dependable attendance and punctuality.
• Foster acceptance and respect, strengthening relationships and authentic connections with colleagues, customers, and communities.

Benefits

• Competitive pay
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed