Seasonal Retail Sales Support Specialist - Hugo Boss, Fresno Fashion Fair - Full Time

Macy's•Fresno, CA

4d•Onsite

About The Position

The Vendor Paid Merchandise Selling Support Colleague assists customers with product selection, executes merchandise standards, and maintains selling-floor presentations for the vendor they represent. As a product expert for the vendor, the colleague supports customer-readiness standards by providing a memorable customer experience and keeping the shopping environment neat, clean, and organized. The role is seasonal and full-time at the Hugo Boss location in Fresno Fashion Fair.

Requirements

Exceptional customer service skills.
Strong merchandising skills.
Ability to effectively communicate and present information to customers, peers, and all levels of management.
Basic math skills, including addition, subtraction, multiplication, and division.
Ability to use a calculator.
Ability to work independently with minimal supervision.
Ability to multitask in a fast-paced environment.
Ability to collaborate as a team member.
Energetic and positive attitude, with strong communication and interpersonal skills.
Vision and creativity.
Flexible scheduling and availability to work retail hours, including days, evenings, weekends, and/or holidays.
Ability to meet the physical requirements, including lifting at least 30 pounds, standing for at least two consecutive hours, constant moving and reaching, and stooping, kneeling, crouching, and climbing ladders.
Close vision and color vision.
Frequent use of computers and other technology to perform job functions.

Responsibilities

Make the customer the top priority.
Use product knowledge to increase sales by educating and assisting customers with product choices.
Help maintain and recover the selling floor, ensuring sizes, colors, and styles are available.
Maintain appropriate selling-floor presentation by promoting events and merchandise assortments.
Keep fitting rooms customer-ready by promptly clearing brand-specific merchandise and returning it to the appropriate selling-floor area.
Provide a friendly and helpful customer experience.
Drive and exceed department goals by executing Macy’s initiatives to drive business.
Communicate with vendors, Customer Experience Managers, Omni Operations Managers, and Style Merchandise Managers to support sales and event promotions.
Follow safety and security policies and procedures.
Complete other customer-facing tasks as needed.
Maintain dependable attendance and punctuality.
Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice