Retail Merchandising Support Associate, Fresno Fashion Fair - Full Time
About The Position
As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless and inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the sales floor’s visual appeal, maintain organized and shoppable displays, and ensure pricing and promotional signage is accurate and current. You are a visible, welcoming presence who greets customers and offers assistance. You collaborate across departments to meet shared goals, support sales, and contribute to a hospitable and positive environment. Daily work includes preparing and organizing the sales floor, updating mannequins and floor layouts in line with company directives, assisting customers, recovering the sales floor and fitting rooms, updating signs and prices, replenishing merchandise, and supporting merchandise moves. You also share loyalty program benefits, help customers with their needs, and work with colleagues to restock and prepare the department for the next day. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The role requires flexible availability, dependable attendance, and punctuality. Physical duties include standing, lifting, moving, reaching, and using ladders, as well as using computers and other technology to perform job functions.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to create customer connections, help the store achieve sales goals, and participate in sales-boosting events.
- Ability to create a welcoming, friendly environment and foster meaningful conversations and connections.
- Ability to learn about store products and provide guidance based on customers’ wants, product features, and choices.
- Responsibility for acquiring new customers by opening credit accounts and sharing loyalty benefits.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to work with colleagues at all levels and across departments.
- Ability to meet daily sales goal challenges.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Execute merchandise movement and placement strategies and support merchandise moves.
- Enhance the visual appeal of the sales floor, update mannequins, and reset floor layouts according to company directives.
- Maintain clean, organized, and shoppable sales-floor displays and fitting rooms; replenish merchandise and restock the department.
- Ensure pricing and promotional signage is accurate and up to date.
- Greet customers, listen to their needs, offer thoughtful assistance, and create welcoming customer connections.
- Share loyalty program benefits and acquire new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to support transactions and the shopping experience.
- Collaborate with colleagues across departments to support sales, meet shared goals, and prepare the department for the next day.
- Participate in sales-boosting events, work toward daily sales goals, and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
