Seasonal Retail Sales Support Specialist - Hugo Boss, West Dade Miami International - Full Time

Macy's • Doral, FL

3d • $15 - $21

About The Position

The Vendor Paid Merchandise Selling Support Colleague supports the Hugo Boss brand at Macy’s West Dade Miami International. The role assists customers with product selection, executes merchandise standards, and maintains selling-floor presentations for the represented brand. As a product expert for the vendor, the colleague helps deliver a memorable customer experience and keeps the shopping environment neat, clean, organized, and customer-ready.

Requirements

• No specific educational accomplishments are necessary.
• Exceptional customer service skills.
• Strong merchandising skills.
• Ability to communicate effectively and present information to customers, peers, and all levels of management.
• Basic math skills, including addition, subtraction, multiplication, and division.
• Ability to use a calculator.
• Ability to work independently with minimal supervision.
• Ability to multitask in a fast-paced environment.
• Ability to collaborate as a team member.
• Energetic and positive attitude, with strong communication and interpersonal skills.
• Vision and creativity.
• Flexible schedule and availability to work retail hours, potentially including days, evenings, weekends, and holidays.
• Ability to lift at least 30 pounds and perform the listed physical activities.
• Ability to use computers and other technology needed to perform job functions.

Responsibilities

• Make the customer the top priority.
• Use product knowledge to increase sales by educating and assisting customers with their selections.
• Maintain and recover the selling floor, ensuring sizes, colors, and styles are available.
• Promote events and merchandise assortments and maintain appropriate selling-floor presentations.
• Keep fitting rooms customer-ready by promptly clearing brand-specific merchandise and returning it to the appropriate selling-floor area.
• Provide a friendly and helpful customer experience.
• Drive and exceed department goals by executing Macy’s initiatives to drive business.
• Communicate with vendors, Customer Experience Managers, Omni Operations Managers, and Style Merchandise Managers to support sales and event promotions.
• Follow safety and security policies and procedures.
• Complete other customer-facing tasks as needed.
• Maintain dependable attendance and punctuality.
• Foster an accepting and respectful environment that strengthens relationships and authentic connections with colleagues, customers, and communities.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups and volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed