Seasonal Retail Sales Support Specialist - Hugo Boss, Galleria At Houston - Full Time

Macy's•Houston, TX

3d•Onsite

About The Position

The Vendor Paid Merchandise Selling Support Colleague assists customers with product selection, executes merchandise standards, and maintains selling-floor presentations for the vendor or brand they represent. As a product expert for the vendor funding the role, the colleague delivers a memorable customer experience and helps maintain a neat, clean, organized, and customer-ready shopping environment. The role is seasonal and full-time at the Hugo Boss department at Galleria At Houston.

Requirements

Exceptional customer service skills.
Strong merchandising skills.
Ability to communicate and present information effectively to customers, peers, and all levels of management.
Basic math skills, including addition, subtraction, multiplication, and division.
Ability to use a calculator.
Ability to work independently with minimal supervision.
Ability to multitask in a fast-paced environment.
Ability to collaborate as a team member.
Energetic and positive attitude, with strong communication and interpersonal skills.
Flexible scheduling and availability to work retail hours, potentially including days, evenings, weekends, and holidays.
Ability to meet the physical requirements of the role, including lifting at least 30 pounds, standing for at least two consecutive hours, moving, reaching, stooping, kneeling, crouching, and climbing ladders.
Close and color vision.
Frequent use of computers and other technology to perform job functions.

Responsibilities

Make the customer the top priority and educate and assist customers with product selection using product knowledge.
Help maintain and recover the selling floor, ensuring sizes, colors, and styles are available.
Promote events and merchandise assortments and maintain appropriate selling-floor presentation.
Keep fitting rooms customer-ready by promptly clearing brand-specific merchandise and returning it to the appropriate selling-floor area.
Provide a friendly and helpful customer experience.
Execute Macy’s initiatives to drive business and meet or exceed department goals.
Communicate with vendors, Customer Experience Managers, Omni Operations Managers, and Style Merchandise Managers to support sales and event promotions.
Follow safety and security policies and procedures.
Complete other customer-facing tasks as needed.
Maintain regular, dependable attendance and punctuality.
Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice