Retail Sales Supervisor, Sandro/Maje, Bloomingdale's Boca Raton Town Center
About The Position
SMCP is hiring a Sales Supervisor for its Sandro and Maje brands at Bloomingdale's Boca Raton Town Center. The role leads by example to deliver personalized, branded customer service, build client relationships, and drive individual and team sales performance. The supervisor styles clients, educates them about products, and helps create memorable shopping experiences while coaching associates on selling, service, and product knowledge. The position also supports store operations, including maintaining selling-floor presentation, replenishing products, assisting with back-of-house processes, cash handling, KPI tracking, and opening and closing procedures. It offers a potential path toward an Assistant Store Manager role and other career advancement within SMCP.
Requirements
- 1–2 years of sales or service experience; supervisory experience is preferred.
- Passion for fashion and an eye for Parisian chic and luxury retail.
- Leadership skills and eagerness to mentor others.
- Strong communication skills; friendly, outgoing, and persuasive.
- Adaptability and flexibility to meet business needs.
- Flexible availability, including evenings, weekends, and holidays.
Nice To Haves
- Social media savvy.
- Desire to grow into an Assistant Store Manager role.
Responsibilities
- Lead by example in clienteling and customer service.
- Coach and mentor associates to improve selling skills, service techniques, and product knowledge.
- Foster a motivated, high-performing team culture.
- Build client relationships through personalized service and follow-ups.
- Provide styling guidance and help clients create an exceptional shopping experience.
- Meet personal sales targets and drive overall team performance.
- Maintain selling-floor standards and an organized, visually appealing store.
- Oversee product replenishment and keep inventory aligned with demand.
- Handle customer concerns professionally.
- Support back-of-house processes, including cash handling and KPI tracking.
- Assist with opening and closing procedures.
- Drive sales and KPI results by fostering a results-driven environment.
Benefits
- Competitive base hourly pay, individual commission, and sales incentives.
- 50% shopping discount and seasonal wardrobe offering.
- Cell phone contribution.
- Health insurance.
- Dental insurance.
- Life insurance.
- Disability coverage.
- Employer-matched 401(k).
- Paid time off, including vacation, sick time, and holidays.
- Paid parental leave.
- Pet benefits.
- Employee Assistance Program with personalized guidance, expert care, and mental health support.
- MAVEN Family Planning support.
- Product knowledge training and industry insights.
- Opportunity to participate in the Retail Stylist Program.
- Mentorship and professional development support.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
