Retail Sales Specialist - Microsoft

Best Buy • Twin Falls, ID

6d • Onsite

About The Position

As a Retail Sales Specialist for Microsoft products, you will engage with customers to understand their needs, preferences and budget, then provide expert service and recommendations. You will maintain knowledge of Microsoft products through required training, certifications and self-development, and provide relevant, memorable solutions that help customers feel excited, confident and appreciated.

Requirements

• Must be at least 18 years old.
• At least 1 year of experience in sales, customer service or a related field.
• Ability to work successfully as part of a team.
• Ability to work a flexible schedule, including holidays, nights and weekends.

Nice To Haves

• Prior experience serving as a specialist in premium, luxury or complex technology solutions.
• At least 1 year of experience working with consumer electronics products and services.

Responsibilities

• Engage with customers in the department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals.
• Apply training to engage customers, provide complete solutions and create positive experiences.
• Use available tools to stay current on promotional initiatives and help drive profitable growth.
• Discover customers’ current and long-term technology needs to generate future opportunities.
• Continuously improve existing skills and acquire new ones through the company’s learning culture.
• Maintain specified department merchandising and organization.

Benefits

• Competitive pay
• Employee discount
• Financial savings and retirement resources
• Support for physical and mental well-being
• Leaves of absence and potential pay sources, subject to eligibility
• Paid time off for eligible full-time and part-time employees, subject to applicable factors
• Certain roles may be eligible for incentive pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed