Retail Sales Specialist - Microsoft

Best Buy • Amherst, NY

21h

About The Position

As a Retail Sales Specialist for Microsoft products, you’ll engage with customers to understand their needs, preferences and budget while providing expert service and recommendations. You’ll maintain knowledge of Microsoft products through required trainings, certifications and self-development. The role focuses on making customers feel excited, confident and appreciated by providing relevant and memorable solutions.

Requirements

• Must be at least 18 years old.
• At least 1 year of experience in sales, customer service or a related field.
• Ability to work successfully as part of a team.
• Ability to work a flexible schedule, including holidays, nights and weekends.

Nice To Haves

• Prior experience serving as a specialist in premium, luxury or complex technology solutions.
• At least 1 year of experience working with consumer electronics products and services.

Responsibilities

• Engage with customers in your department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals.
• Use skills learned from training to engage with customers, provide complete solutions and create positive experiences.
• Use available tools to stay current on promotional initiatives and help drive profitable growth.
• Generate future opportunities by discovering customers’ current and long-term technology needs.
• Continuously improve existing skills and acquire new ones through the company’s learning culture.
• Maintain specified department merchandising and organization.
• Maintain knowledge of Microsoft products through required trainings, certifications and self-development.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources, based on eligibility.
• Intermittent or reduced-schedule leave for certain medical or family care leaves.
• Paid time off (vacation or PTO), subject to eligibility and other stated factors.
• Certain roles may be eligible for incentive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed