Retail Sales Specialist - Microsoft
About The Position
As a Retail Sales Specialist for Microsoft products, you engage with customers to understand their needs, preferences, and budget while providing expert service and recommendations. You maintain knowledge of Microsoft products through required trainings, certifications, and self-development. The role focuses on helping customers feel excited, confident, and appreciated by providing relevant and memorable solutions. You support the customer experience, complete transactions, contribute to profitable growth and sales goals, and help customers find complete technology solutions. You also stay current on promotional initiatives, identify customers’ current and long-term technology needs, continuously develop your skills, and maintain department merchandising and organization.
Requirements
- Must be at least 18 years old.
- At least 1 year of experience in sales, customer service, or a related field.
- Ability to work successfully as part of a team.
- Ability to work a flexible schedule, including holidays, nights, and weekends.
Nice To Haves
- Prior experience serving as a specialist in premium, luxury, or complex technology solutions.
- At least 1 year of experience working with consumer electronics products and services.
Responsibilities
- Engage with department customers to support the customer experience, complete transactions, drive profitable growth, and achieve sales goals.
- Apply training to engage with customers, provide complete solutions, and create positive experiences.
- Use available tools to stay current on promotional initiatives and help drive profitable growth.
- Discover customers’ current and long-term technology needs to generate future opportunities.
- Continuously improve existing skills and acquire new ones.
- Maintain specified department merchandising and organization.
- Maintain knowledge of Microsoft products through required trainings, certifications, and self-development.
Benefits
- Competitive pay.
- Employee discount.
- Financial savings and retirement resources.
- Support for physical and mental well-being.
- Leaves of absence and potential pay sources, subject to eligibility.
- Paid time off for eligible full-time and part-time employees, based on applicable factors.
- Some roles may be eligible for incentive pay, subject to eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
