Retail Sales Specialist - Microsoft

Best Buy • Omaha, NE

2d • Onsite

About The Position

As a Retail Sales Specialist for Microsoft products, you will engage with customers to understand their needs, preferences, and budgets, then provide expert service and recommendations. You will maintain knowledge of Microsoft products through required training, certifications, and self-development. The role aims to make customers feel excited, confident, and appreciated by providing relevant, memorable solutions. You will support the customer experience, complete transactions, drive profitable growth, achieve sales goals, discover customers’ current and long-term technology needs, and maintain department merchandising and organization.

Requirements

• Must be at least 18 years old.
• At least 1 year of experience in sales, customer service, or a related field.
• Ability to work successfully as part of a team.
• Ability to work a flexible schedule, including holidays, nights, and weekends.

Nice To Haves

• Prior experience serving as a specialist in premium, luxury, or complex technology solutions.
• At least 1 year of experience working with consumer electronics products and services.

Responsibilities

• Engage with customers in the department to support the customer experience, complete transactions, drive profitable growth, and achieve sales goals.
• Use training to engage with customers, provide complete solutions, and create positive experiences.
• Use available tools to stay current on promotional initiatives and help drive profitable growth.
• Discover customers’ current and long-term technology needs to generate future opportunities.
• Continuously improve existing skills and acquire new ones through the company’s learning culture.
• Maintain specified department merchandising and organization.
• Maintain Microsoft product knowledge through required trainings, certifications, and self-development.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources, subject to eligibility and applicable circumstances.
• Paid time off (vacation or PTO), subject to work location, employment status, salary or hourly status, and years of continued or bridged service.
• Incentive pay for certain eligible roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed