Retail Sales Specialist - Part-Time

Charter Communications•Austin, TX
•Onsite

About The Position

As a part-time Retail Sales Specialist at Spectrum, you will promote and sell the company’s products and services to new and existing customers. You will help enhance the customer experience and support a culture of exceptional customer care at store locations. The role involves meeting sales, service, and operational goals; educating customers about products; and maintaining a welcoming, clean, and well-organized retail environment. The position requires a flexible schedule, regular attendance, prolonged standing, lifting up to 35 pounds, and adherence to Spectrum’s dress code in a moderately noisy retail setting.

Requirements

  • High school diploma or equivalent.
  • Proficiency in cash handling and processing accurate payment transactions.
  • Comfort using personal technology, including mobile devices and video platforms, and proficiency with computer applications.
  • Basic math skills.
  • Ability to read, write, speak, and understand English.
  • Ability to prioritize, organize, manage multiple tasks, and handle change effectively.
  • Familiarity with goal- and incentive-based work environments.
  • Ability to perform strongly in a fast-paced team environment.
  • Effective communication with employees and customers in person, by phone, and in writing.
  • Interpersonal skills for building partnerships across the organization.
  • Self-motivation, a competitive spirit, and a desire to exceed sales goals.
  • Positive and professional demeanor, attention to detail, and problem-solving skills.

Nice To Haves

  • Knowledge of the latest technology and devices.
  • 1–5 years of sales or customer service experience.
  • 1–3 years of telecommunications or wireless experience.

Responsibilities

  • Enhance the customer experience while meeting sales, service, and operational goals.
  • Identify sales opportunities and create customer experiences through product support and education.
  • Build positive customer relationships, listen effectively, overcome objections, and communicate the value of Spectrum products.
  • Maintain knowledge of products, pricing, promotions, and visual standards while minimizing product losses.
  • Maintain a welcoming store atmosphere and deliver a clean retail experience.
  • Communicate effectively, adhere to policies, resolve issues, and participate in training programs.

Benefits

  • Free and discounted internet, TV, and mobile services.
  • Potential to earn additional compensation through commission and incentives.
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