Retail Sales Specialist - Part-Time

Charter Communications•Henderson, KY
•Onsite

About The Position

As a part-time Retail Sales Specialist at Spectrum, you will represent the company in its stores by promoting and selling products and services to existing and prospective customers. The role focuses on enhancing customer experience, meeting sales and operational goals, and providing product support and education. The position offers a base pay of $18.00 per hour, with the potential to earn $23.85 per hour through commission and incentives, as well as free and discounted internet, TV, and mobile services. The work requires a flexible schedule, regular attendance, prolonged standing, and lifting up to 35 pounds. Specialists work in a moderately noisy retail environment and must follow Spectrum's dress code.

Requirements

  • High school diploma or equivalent.
  • Proficiency in cash handling and accurate payment transactions.
  • Comfort using personal technology, including mobile devices and video platforms, and proficiency in computer applications.
  • Basic math skills.
  • Ability to read, write, speak, and understand English.
  • Ability to prioritize, organize, manage multiple tasks, and handle change effectively.
  • Familiarity with goal- and incentive-based work environments.
  • Ability to perform well in a fast-paced team environment.
  • Effective communication with employees and customers in person, by phone, and in writing.
  • Strong interpersonal skills for building partnerships across the organization.
  • Self-motivation, a competitive spirit, and a desire to exceed sales goals.
  • Positive and professional demeanor, attention to detail, and problem-solving skills.
  • Ability to maintain regular attendance, work a flexible schedule, stand for prolonged periods, lift up to 35 pounds, and follow the company dress code.

Nice To Haves

  • Knowledge of the latest technology and devices.
  • 1–5 years of sales or customer service experience.
  • 1–3 years of telecommunications or wireless experience.

Responsibilities

  • Enhance the customer experience while meeting sales, service, and operational goals.
  • Identify sales opportunities and create positive customer experiences through product support and education.
  • Build positive customer relationships through effective listening, overcoming objections, and communicating the value of Spectrum products.
  • Maintain knowledge of Spectrum products, pricing, promotions, and visual standards while minimizing product losses.
  • Maintain a welcoming store atmosphere and provide a clean retail experience.
  • Communicate effectively, follow policies, resolve issues, and participate in training programs.

Benefits

  • $18.00 per hour base pay, with potential earnings of $23.85 per hour through commission and incentives.
  • Free and discounted internet, TV, and mobile services.
  • Potential for a long and rewarding career with Spectrum.
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