Retail Sales Specialist - Part-Time

Charter Communications•Louisville, KY

1d•Onsite

About The Position

As a part-time Retail Sales Specialist at Spectrum, you will promote and sell the company’s products and services to existing and new customers. You will help enhance the customer experience and support a culture of exceptional customer care at store locations. Compensation includes base pay with the potential to earn additional commission and incentives. The role also offers free and discounted internet, TV, and mobile services. The position requires a flexible schedule, regular attendance, and work in a moderately noisy retail environment. Physical demands include lifting up to 35 pounds and prolonged standing. Employees must adhere to Spectrum’s dress code.

Requirements

High school diploma or equivalent.
Proficiency in cash handling and accurate payment transactions.
Comfort using personal technology, including mobile devices and video platforms, and proficiency with computer applications.
Basic math skills.
Ability to read, write, speak, and understand English.
Ability to prioritize, organize, manage multiple tasks, and handle change effectively.
Familiarity with goal- and incentive-based work environments.
Ability to perform effectively in a fast-paced team environment.
Effective communication with employees and customers in person, by phone, and in writing.
Strong interpersonal skills for building partnerships across the organization.
Self-motivation, a competitive spirit, and a desire to exceed sales goals.
Positive and professional demeanor, attention to detail, and problem-solving skills.
Ability to meet the physical demands of lifting up to 35 pounds and prolonged standing.
Ability to work a flexible schedule, maintain regular attendance, and adhere to the company dress code.

Nice To Haves

Knowledge of the latest technology and devices.
1–5 years of sales or customer service experience.
1–3 years of telecommunications or wireless experience.

Responsibilities

Enhance the customer experience while meeting sales, service, and operational goals.
Identify sales opportunities and create customer experiences through product support and education.
Build positive customer relationships through effective listening, overcome objections, and communicate the value of Spectrum products.
Maintain knowledge of Spectrum products, pricing, promotions, and visual standards while minimizing product losses.
Maintain a welcoming store atmosphere and deliver a clean retail experience.
Communicate effectively, follow policies, resolve issues, and participate in training programs.