Retail Sales Specialist - Part-Time

Charter Communications•Roseburg, OR
•Onsite

About The Position

As a part-time Retail Sales Specialist at Spectrum, you will promote and sell the company’s products and services to existing and new customers. You will help enhance the customer experience and support a culture of exceptional customer care at store locations. The role offers base pay of $18.00 per hour, with potential earnings of $22.50 per hour through commission and incentives, as well as free and discounted internet, TV, and mobile services.

Requirements

  • High school diploma or equivalent.
  • Proficiency in cash handling and accurate payment transactions.
  • Comfort with personal technology, including mobile devices and video platforms, and proficiency in computer applications.
  • Basic math skills.
  • Ability to read, write, speak, and understand English.
  • Ability to prioritize, organize, manage multiple tasks, and handle change effectively.
  • Familiarity with goal- and incentive-based work environments.
  • Ability to perform well in a fast-paced team environment.
  • Effective communication with employees and customers in person, by phone, and in writing.
  • Interpersonal skills to build partnerships across the organization.
  • Self-motivation, a competitive spirit, and a desire to exceed sales goals.
  • Positive and professional demeanor, attention to detail, and problem-solving skills.
  • Flexible schedule and regular attendance.
  • Ability to lift up to 35 lbs. and stand for prolonged periods.
  • Adherence to Spectrum’s dress code.

Nice To Haves

  • Knowledge of the latest technology and devices.
  • 1–5 years of sales or customer service experience.
  • 1–3 years of telecommunications or wireless experience.

Responsibilities

  • Enhance the customer experience while meeting sales, service, and operational goals.
  • Identify sales opportunities and create positive customer experiences through product support and education.
  • Build positive customer relationships through effective listening, overcoming objections, and communicating the value of Spectrum products.
  • Maintain knowledge of products, pricing, promotions, and visual standards while minimizing product losses.
  • Help maintain a welcoming store atmosphere and a clean retail experience.
  • Communicate effectively, follow policies, resolve issues, and participate in training programs.

Benefits

  • Free and discounted internet, TV, and mobile services.
  • Base pay of $18.00 per hour, with potential earnings of $22.50 per hour through commission and incentives.
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