Retail Sales Specialist - Microsoft

Best Buy•Omaha, NE
•$15 - $19

About The Position

As a Retail Sales Specialist for Microsoft products, you engage with customers to understand their needs, preferences, and budget, and provide expert service and recommendations. You maintain knowledge of Microsoft products through required training, certifications, and self-development. You help customers feel excited, confident, and appreciated by offering relevant, memorable solutions.

Requirements

  • Must be at least 18 years old.
  • At least 1 year of experience in sales, customer service, or a related field.
  • Ability to work successfully as part of a team.
  • Ability to work a flexible schedule, including holidays, nights, and weekends.

Nice To Haves

  • Prior experience serving as a specialist in premium, luxury, or complex technology solutions.
  • At least 1 year of experience working with consumer electronics products and services.

Responsibilities

  • Engage with customers in the department to support the customer experience, complete transactions, drive profitable growth, and achieve sales goals.
  • Apply training to engage with customers, provide complete solutions, and create positive experiences.
  • Use available tools to stay current on promotional initiatives and help drive profitable growth.
  • Discover customers’ current and long-term technology needs to generate future opportunities.
  • Continuously improve existing skills and acquire new ones through the company’s learning culture.
  • Maintain specified department merchandising and organization.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, subject to eligibility and applicable circumstances.
  • Paid time off for full-time and part-time employees, subject to work location, employment status, salary or hourly status, and years of service.
  • Certain roles may be eligible for incentive pay, depending on market norms and applicable plans.
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