Retail Sales Specialist - Microsoft

Best Buy • Leesburg, VA

1d • Onsite

About The Position

As a Retail Sales Specialist for Microsoft products, you’ll engage with customers to understand their needs, preferences and budget while providing expert service and recommendations. You’ll maintain knowledge of Microsoft products through required trainings, certifications and self-development. You’ll help customers feel excited, confident and appreciated by providing relevant and memorable solutions.

The role supports the customer experience, completes transactions, drives profitable growth and achieves sales goals. It also involves staying current on promotional initiatives, identifying customers’ current and long-term technology needs, continually improving skills, and maintaining department merchandising and organization.

Best Buy describes its purpose as enriching lives through technology by humanizing and personalizing technology solutions in stores, online and in customers’ homes. The company says it values employee support, inclusion and authentic self-expression.

Requirements

• Must be at least 18 years old.
• At least 1 year of experience in sales, customer service or a related field.
• Ability to work successfully as part of a team.
• Ability to work a flexible schedule, including holidays, nights and weekends.

Nice To Haves

• Prior experience serving as a specialist in premium, luxury or complex technology solutions.
• At least 1 year of experience working with consumer electronics products and services.

Responsibilities

• Engage with customers in the department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals.
• Apply training to engage with customers, provide complete solutions and create positive experiences.
• Use available tools to stay current on promotional initiatives and help drive profitable growth.
• Discover customers’ current and long-term technology needs to generate future opportunities.
• Continuously improve existing skills and acquire new ones through the company’s learning culture.
• Maintain specified department merchandising and organization.
• Maintain knowledge of Microsoft products through required trainings, certifications and self-development.

Benefits

• Competitive pay.
• Great employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources, subject to eligibility and applicable conditions.
• Paid time off for eligible full-time and part-time employees, depending on work location, employment status, salary or hourly status, and years of continued or bridged service.
• Certain roles may be eligible for incentive pay based on market norms, eligibility and performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed