Retail Sales Specialist - Part-Time

Charter Communications•San Marcos, TX

2d•Onsite

About The Position

As a part-time Retail Sales Specialist at Spectrum, you will promote and sell the company’s products and services to new and existing customers. You will help improve customer experiences and support a culture of exceptional customer care at store locations. The role offers base pay plus the potential to earn additional compensation through commission and incentives, along with free and discounted internet, TV, and mobile services.

Requirements

High school diploma or equivalent.
Proficiency in cash handling and accurate payment transactions.
Comfort using personal technology, including mobile devices and video platforms, and proficiency with computer applications.
Basic math skills.
Ability to read, write, speak, and understand English.
Ability to prioritize, organize, manage multiple tasks, and handle change effectively.
Familiarity with goal- and incentive-based work environments.
Ability to perform well in a fast-paced team environment.
Effective communication with employees and customers in person, by phone, and in writing.
Strong interpersonal skills for building partnerships across the organization.
Self-motivation, a competitive spirit, and a desire to exceed sales goals.
Positive and professional demeanor, attention to detail, and problem-solving skills.

Nice To Haves

Knowledge of the latest technology and devices.
1–5 years of sales or customer service experience.
1–3 years of telecommunications or wireless experience.

Responsibilities

Enhance customer experiences while meeting sales, service, and operational goals.
Identify sales opportunities and create effective customer experiences through product support and education.
Build positive customer relationships through effective listening, overcoming objections, and communicating the value of Spectrum products.
Maintain knowledge of Spectrum products, pricing, promotions, and visual standards while minimizing product losses.
Help maintain a welcoming store atmosphere and clean retail experience.
Communicate effectively, follow policies, resolve issues, and participate in training programs.