Retail Sales Representative

TCC•Downingtown, PA
•Onsite

About The Position

TCC, a Verizon Authorized Retailer, is hiring a Retail Sales Representative to serve customers in a retail storefront environment. The role focuses on building customer connections, understanding their needs, and offering wireless solutions in person and over the phone. Responsibilities include opening the store, welcoming customers, contributing to sales performance, and delivering customer care that builds trust and exceeds expectations. The position includes ongoing training, collaboration, and growth opportunities, as well as involvement in community initiatives. Work may take place at multiple locations and requires approximately 10% travel based on business needs.

Requirements

  • At least a high school diploma.
  • Ability to work guaranteed full-time hours.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to work in a retail storefront environment.
  • Reliable transportation.
  • Ability to work at multiple locations if required.
  • Ability to travel approximately 10%, based on business needs.
  • Frequent standing and ability to stand, sit, walk, and bend for extended periods.
  • Ability to lift 10 pounds as needed.
  • Legally authorized to work in the United States.

Nice To Haves

  • Telecommunication or wireless sales experience.
  • Experience working in a fast-paced wireless retail sales position.
  • Enthusiasm for a competitive, goal-driven sales environment where performance is rewarded.

Responsibilities

  • Open the store and welcome customers.
  • Build connections with customers, understand their needs, and provide relevant solutions.
  • Serve customers in person and over the phone.
  • Contribute to sales performance in a competitive, goal-driven environment.
  • Participate in ongoing training, collaboration, and community involvement.

Benefits

  • Career development
  • Paid time off
  • Paid community time
  • Paid Employees Matter Day
  • Community grant opportunities
  • Employee resource groups
  • Medical, dental, and vision benefits
  • 401(k) with company match
  • Long-term and short-term disability benefits
  • Critical and accident benefits
  • Family-related time off
  • Employee assistance program
  • Employee referral program
  • Verizon wireless discount options
  • Rewards and recognition
  • Uncapped commission
  • Monthly bonuses
  • Annual profit-sharing bonus
  • Competitive hourly rate
  • Same-day pay options
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