Retail Sales Representative

Bedrosians Tile and Stone•South San Francisco, CA

3d•$22 - $29

About The Position

Retail Sales Representatives assist retail clients and industry professionals with project needs, promote the Bedrosians product line, and help grow business. They provide design suggestions and product application recommendations, educate clients about products, and communicate company and manufacturer recommendations and warnings for product application and installation. Representatives maintain professional, helpful customer service and communicate with clients throughout each sale to support satisfaction and careful order handling. The role also includes sales, order processing, showroom upkeep, inventory support, and related branch duties. At some smaller locations, responsibilities may overlap with Warehouse Associate or Customer Service positions.

Requirements

1–2 years of retail sales or customer service experience.
Friendly and outgoing personality and a positive attitude.
Excellent computer skills.
Excellent, professional phone skills.
Excellent verbal and written English communication skills.
Self-motivated and proactive, with willingness to take the extra step.
Excellent understanding of design and color.
Possess a flexible work schedule.
Ability to lift up to 50 lbs.

Nice To Haves

College degree or equivalent design degree preferred.
Prior experience in the tile and stone industry.
Design experience.
Bilingual in Spanish.

Responsibilities

Greet and assist clients with product selections and follow through on their orders.
Promote the Bedrosians product line and develop relationships with industry professionals to increase business.
Learn current and new product lines.
Enter orders, follow up on back-orders, invoice orders, and follow proper pick-up procedures.
Maintain a neat and organized workspace and maintain showroom and sample department organization and presentation.
Assist with inventory counts.
Prepare and deliver bank deposits if required.
Review the order report daily.
Meet monthly sales quotas and focus on increasing sales to meet the branch sales plan.
Multitask and prioritize work through effective time management.
Work cooperatively in a team environment and participate in weekly branch meetings.
Write thank-you notes to clients and upsell when possible.
Follow company policies, procedures, goals, and directives, and perform other duties required of the position.
Where duties overlap, follow proper pulling, packing, strapping, staging, unloading, shipping, and receiving protocols and comply with safety policies and protocols.