Retail Sales Representative

Bedrosians Tile and Stone•Denver, CO

About The Position

Retail Sales Representatives work with retail clients and industry professionals to promote the Bedrosians product line and generate business. They provide professional customer service, educate clients about products, offer design and application recommendations, communicate manufacturer and company guidance and warnings for product application and installation, and keep clients informed throughout the sales process. The role includes managing orders and follow-up, maintaining showroom and sample displays, supporting inventory activities, and working toward sales targets. Some smaller locations may share duties with Warehouse Associate or Customer Service positions, including warehouse, shipping, receiving, and safety-protocol responsibilities.

Requirements

College degree or equivalent.
One to two years of retail sales or customer service experience.
Friendly, outgoing personality and positive attitude.
Excellent computer skills.
Excellent, professional phone skills.
Excellent verbal and written English communication skills.
Self-motivated and proactive, with a willingness to take the extra step.
Excellent understanding of design and color.
Flexible work schedule.
Ability to lift up to 50 lbs.

Nice To Haves

Design degree preferred.
Prior experience in the tile and stone industry.
Design experience.
Bilingual in Spanish.

Responsibilities

Greet and assist clients with product selections and follow through on their orders.
Promote the Bedrosians product line and gain knowledge of current and new product lines.
Develop relationships with industry professionals to increase business.
Enter orders, follow up on back-orders, invoice orders, and follow proper pick-up procedures.
Maintain a neat and organized workspace, showroom, and sample department.
Assist with conducting inventory counts.
Prepare and deliver bank deposits if required.
Review the on-order report daily.
Meet monthly sales quotas and help increase sales to meet the branch sales plan.
Multitask and prioritize work through effective time management.
Work cooperatively in a team environment and participate in weekly branch meetings.
Write thank-you notes to clients and upsell when possible.
Follow company policies, procedures, goals, and directives, and perform other required duties.
Where duties overlap, follow proper pulling, packing, strapping, staging, unloading, shipping, and receiving protocols, and comply with safety policies and protocols.