Retail Sales Representative

GRIFFIN GREENHOUSE SUPPLIES INC•Chicago, IL
•$55,000 - $65,000

About The Position

The Retail Sales Representative promotes and sells lawn and garden supplies while combining fieldwork with home-office duties. The role represents Griffin to existing and prospective customers, builds lasting relationships, provides product guidance, and delivers personalized service. The representative travels regularly within a designated region and works with internal teams and management to support sales, customer satisfaction, and company goals.

Requirements

  • High school diploma or GED.
  • Two to three years of sales experience, ideally in the lawn and garden industry.
  • Strong communication, negotiation, and organizational skills.
  • Proficiency with CRM systems and order processing.
  • Detail-oriented, with analytical skills and the ability to understand relevant information.
  • Ability to build relationships and manage multiple tasks while staying organized.
  • Ability to work collaboratively in a team setting.

Nice To Haves

  • A degree in Business.

Responsibilities

  • Travel regularly within the designated region to develop relationships with existing and prospective customers.
  • Advise customers by phone, email, and in person; answer questions, explain product benefits, and present offerings using samples and catalogs.
  • Present products and tailor sales presentations to customer needs, highlighting features, advantages, and value.
  • Provide accurate delivery estimates and enter customer orders into the system, maintaining current records for tracking and fulfillment.
  • Track transactions, customer feedback, and market insights; compile and share reports covering customer accounts, sales trends, and performance.
  • Work with internal teams, including sales managers.
  • Submit travel expenses accurately and on time for biweekly reimbursement.
  • Assist with product deliveries as needed and maintain customer satisfaction.
  • Keep internal communications and proprietary information confidential.
  • Communicate with management on an ongoing basis to align with company goals.

Benefits

  • Medical, dental, and vision insurance coverage starting on the first of the month following 30 days of employment.
  • Company-paid short-term and long-term disability insurance and life insurance.
  • Paid time off, including floating holidays, sick/personal days, and vacation time.
  • 401(k) plan with a 25% company match up to 6%.
  • Company Profit Sharing Plan.
  • Eligible staff may receive occasional early release on summer “50/50 Fridays.”
  • Eight hours of paid volunteer time each year.
  • Tuition reimbursement.
  • Christmas holiday bonus.
  • Commission based on performance.
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