Retail Sales Representative

Bedrosians Tile and Stone•Denver, CO
•$21 - $24

About The Position

Retail Sales Representatives work with retail clients and industry professionals to promote the Bedrosians product line and generate business. They provide professional customer service, educate clients about products, offer design and application suggestions, communicate company and manufacturer recommendations and warnings for application and installation, and keep clients informed throughout the sales process. The role also supports order processing, showroom and sample presentation, inventory, and sales goals. Some smaller branches may combine duties with warehouse associate or customer service roles.

Requirements

  • 1–2 years of retail sales or customer service experience.
  • Friendly and outgoing personality and a positive attitude.
  • Excellent computer skills.
  • Excellent, professional phone skills.
  • Excellent verbal and written English communication skills.
  • Self-motivated and proactive, with willingness to take the extra step.
  • Excellent understanding of design and color.
  • Possess a flexible work schedule.
  • Ability to lift up to 50 lbs.

Nice To Haves

  • College degree or equivalent design degree preferred.
  • Prior experience in the tile and stone industry is a plus.
  • Design experience is a plus.
  • Bilingual in Spanish is a plus.

Responsibilities

  • Greet and assist clients with product selections and follow through on orders.
  • Promote the Bedrosians product line and learn about current and new product lines.
  • Develop relationships with industry professionals to increase business.
  • Enter orders, follow up on back-orders, invoice orders, and follow proper pick-up procedures.
  • Maintain a neat and organized workspace.
  • Assist with inventory counts.
  • Maintain showroom and sample department organization and presentation.
  • Prepare and deliver bank deposits if required.
  • Review the on-order report daily.
  • Meet monthly sales quotas and help increase sales to meet the branch sales plan.
  • Manage competing tasks and priorities through effective time management.
  • Work cooperatively in a team environment and participate in weekly branch meetings.
  • Write thank-you notes to clients and upsell when possible.
  • Work within company policies, procedures, goals, and directives, and perform other duties as required.
  • Where duties overlap at smaller locations, follow proper pulling, packing, strapping, staging, unloading, shipping, and receiving protocols, and comply with safety policies and protocols.
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