Retail Sales Representative

GRIFFIN GREENHOUSE SUPPLIES INC•Aurora, IL

8d•$55,000 - $65,000

About The Position

Griffin is seeking a driven and enthusiastic Retail Sales Representative to promote and sell Lawn and Garden supplies. The position combines regional fieldwork with home-office duties and involves representing the company to customers, providing excellent service, and developing solutions to meet customer needs. The role includes regular travel within a designated region and is based in Aurora, Illinois. The position is full-time, day shift, with travel of up to 50%. The stated salary range is $55,000–$65,000 plus commission. The representative builds relationships with existing and prospective customers, advises clients through phone, email, and in-person interactions, presents products, processes and tracks orders, and shares account, sales, customer-feedback, and market information with the team and management. The representative also coordinates with internal teams, submits travel expenses, assists with deliveries as needed, protects confidential information, and communicates with management to stay aligned with company goals. Griffin describes its workplace as collaborative and supportive of employee contributions, ongoing training, career growth, diversity, and equal opportunity.

Requirements

High school diploma or GED.
Two to three years of sales experience.
Strong communication, negotiation, and organizational skills.
Proficiency with CRM systems and order processing.
Detail-oriented, with analytical skills and understanding.
Ability to build customer relationships and manage multiple tasks while staying organized.
Ability to work collaboratively in a team setting.

Nice To Haves

A degree in Business.
Sales experience in the lawn and garden industry.

Responsibilities

Travel regularly within the designated region to build relationships with existing and prospective customers.
Provide product guidance and customer service by phone, email, and in person, answering inquiries and explaining product benefits and offerings.
Present products by explaining their features, advantages, and value, tailoring presentations to customer needs.
Provide accurate delivery estimates.
Enter customer orders into the system and maintain current records for tracking and fulfillment.
Track business transactions, customer feedback, and market insights, and prepare reports for the team and management.
Maintain detailed information on customer accounts, sales trends, and performance.
Work with internal teams, including sales managers.
Submit travel expenses accurately and on time for biweekly reimbursement.
Assist with product deliveries as needed.
Maintain confidentiality of internal communications and proprietary information.
Communicate with management on an ongoing basis to align with company goals.

Benefits

Medical, dental, and vision insurance beginning on the first of the month after 30 days of employment.
Company-paid short-term and long-term disability insurance and life insurance.
Paid time off, including floating holidays, sick/personal days, and vacation time.
401(k) plan with a 25% company match up to 6%.
Company Profit Sharing Plan.
Eligible staff may be eligible for occasional early release on summer “50/50 Fridays.”
Eight hours of paid volunteer time each year.
Tuition reimbursement.
Christmas holiday bonus.
Ongoing training and career-growth opportunities.
Commission based on performance.