Retail Sales Representative

GRIFFIN GREENHOUSE SUPPLIES INC•Joliet, IL
•$55,000 - $65,000

About The Position

Griffin is seeking a driven and enthusiastic Retail Sales Representative to promote and sell lawn and garden supplies. The role combines fieldwork, including regular travel within a designated region, with home office duties. The representative builds relationships with existing and prospective customers, provides product guidance and tailored sales presentations, and supports customers throughout the ordering and delivery process. The position also involves maintaining customer and sales records, reporting market insights, coordinating with internal teams and management, and assisting with product deliveries as needed.

Requirements

  • High school diploma or GED.
  • Two to three years of sales experience; experience in the lawn and garden industry is ideal.
  • Strong communication, negotiation, and organizational skills.
  • Proficiency with CRM systems and order processing.
  • Detail-oriented, with strong analytical skills and understanding.
  • Ability to build relationships and manage multiple tasks while staying organized.
  • Excellent communication skills and ability to work collaboratively in a team setting.

Nice To Haves

  • A degree in Business.
  • Sales experience in the lawn and garden industry.

Responsibilities

  • Travel regularly within the designated region to build relationships with existing and potential customers and maintain a consistent market presence.
  • Provide product guidance to customers by phone, email, and in person; answer inquiries, explain product benefits, and showcase offerings with samples and catalogs.
  • Present products and tailor sales presentations to customer needs, highlighting features, advantages, and value.
  • Provide accurate delivery estimates.
  • Enter customer orders into the system and maintain clear, current records for tracking and fulfillment.
  • Track business transactions, customer feedback, and market insights; compile reports for the team and management.
  • Maintain detailed records and overviews of customer accounts, sales trends, and performance.
  • Work with internal teams, including sales managers.
  • Submit accurate travel expenses on time for biweekly reimbursement.
  • Assist with product deliveries as needed and help ensure customer satisfaction.
  • Maintain confidentiality of internal communications and proprietary information.
  • Communicate with management on an ongoing basis to align with company goals.

Benefits

  • Medical, dental, and vision insurance beginning on the first of the month following 30 days of employment.
  • Company-paid short-term and long-term disability insurance and life insurance.
  • Paid time off, including floating holidays, sick/personal days, and vacation time.
  • 401(k) plan with a 25% company match up to 6%.
  • Company profit-sharing plan.
  • Eligible staff may receive occasional early release on summer “50/50 Fridays.”
  • Eight hours of paid volunteer time each year.
  • Tuition reimbursement.
  • Christmas holiday bonus.
  • Commission based on performance.
  • Ongoing training and career growth opportunities.
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