Retail Sales Representative

TCC•Frankfort, IL
•Onsite

About The Position

At TCC, Verizon Authorized Retailer, the Retail Sales Representative helps customers find wireless solutions while building connections and trust. The role involves opening the store, welcoming customers, understanding their needs, and serving them in person or over the phone. Success combines sales performance with attentive customer care. Employees receive ongoing training and have opportunities for collaboration and career growth, while community involvement extends the role’s impact beyond the store. Compensation includes a competitive hourly rate, uncapped commissions, generous monthly bonuses, and an annual profit-sharing bonus. The posting gives an average salary of $75,000–$80,000 per year, guaranteed hourly pay, and same-day pay options.

Requirements

  • At least a high school diploma.
  • Ability to work guaranteed full-time hours.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to work in a retail storefront environment.
  • Reliable transportation.
  • Ability to stand, sit, walk, and bend for extended periods; frequent standing is required.
  • Ability to lift 10 pounds as needed.
  • Ability to travel approximately 10%, based on business needs.
  • Legally authorized to work in the United States.

Nice To Haves

  • Telecommunication or wireless sales experience.
  • Experience in a fast-paced wireless retail sales position.
  • Enthusiasm for a competitive, goal-driven sales environment where performance is rewarded.

Responsibilities

  • Open the store and welcome customers.
  • Build customer connections, understand their needs, and provide wireless solutions.
  • Serve customers in-store and over the phone, creating value and building trust.
  • Achieve sales performance goals while providing genuine customer care.
  • Participate in community involvement activities.
  • Work at multiple locations if required by business needs.

Benefits

  • Paid time off.
  • Paid community time.
  • Paid Employees Matter Day.
  • Community grant opportunities.
  • Employee resource groups.
  • Medical, dental, and vision coverage.
  • 401(k) with company match.
  • Long-term and short-term disability benefits.
  • Critical illness and accident benefits.
  • Family-related time off.
  • Employee assistance program.
  • Employee referral program.
  • Verizon Wireless discount options.
  • Rewards and recognition.
  • Career development.
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