Retail Sales Representative

TCC•Sterling, IL
•Onsite

About The Position

TCC, a Verizon Authorized Retailer, is seeking a Retail Sales Representative to help customers find wireless products and solutions while building trust and lasting customer relationships. The role involves opening the store, welcoming customers, learning about their needs, and serving customers both in person and over the phone. Success combines sales performance with genuine customer care, supported by ongoing training, collaboration, and opportunities for career development. The position also contributes to community involvement beyond the store. Compensation includes a competitive hourly rate, uncapped commission, monthly bonuses, and an annual profit-sharing bonus. The posting gives an average salary range of $55,000–$65,000 per year, guaranteed hourly pay, and same-day pay options.

Requirements

  • At least a high school diploma.
  • Ability to work guaranteed full-time hours.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to work in a retail storefront environment.
  • Reliable transportation.
  • May be required to work at multiple locations.
  • Ability to stand, sit, walk, and bend for extended periods; frequent standing is required.
  • Ability to lift 10 pounds as needed.
  • Ability to travel approximately 10%, based on business needs.
  • Legally authorized to work in the U.S.

Nice To Haves

  • Telecommunication or wireless sales experience.
  • Experience in a fast-paced wireless retail sales position.
  • Motivation to work in a competitive, goal-driven sales environment where performance is rewarded.

Responsibilities

  • Open the store and welcome customers.
  • Build connections with customers, understand their needs, and provide wireless solutions.
  • Serve customers in person and over the phone, creating value and building trust.
  • Work toward sales goals while providing genuine customer care.
  • Participate in ongoing training, collaboration, and community involvement.

Benefits

  • Career development
  • Paid time off
  • Paid community time
  • Paid Employees Matter Day
  • Community grant opportunities
  • Employee resource groups
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Long-term and short-term disability benefits
  • Critical and accident benefits
  • Family-related time off
  • Employee assistance program
  • Employee referral program
  • Verizon wireless discount options
  • Rewards and recognition
  • Uncapped commission
  • Monthly bonuses
  • Annual profit-sharing bonus
  • Guaranteed hourly pay
  • Same-day pay options
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