Retail Sales Representative

TCC•Cambridge, MA
•Onsite

About The Position

TCC, a Verizon Authorized Retailer, is hiring a Retail Sales Representative for a new store coming to Cambridge, Massachusetts. The role focuses on building customer relationships, understanding customer needs, and delivering wireless solutions in person and over the phone. Sales performance is balanced with customer care, and employees receive ongoing training, collaboration, and growth opportunities. The position also involves community engagement. Pay includes a competitive hourly rate, uncapped commission, bonuses, and profit sharing. The stated average salary is $55,000–$65,000 per year, with hourly guaranteed pay and same-day pay options.

Requirements

  • At least a high school diploma.
  • Ability to work guaranteed full-time hours.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to work in a retail storefront environment.
  • Reliable transportation.
  • Ability to stand, sit, walk, and bend for extended periods; frequent standing is required.
  • Ability to lift 10 pounds as needed.
  • Ability to travel approximately 10%, based on business needs.
  • Legally authorized to work in the United States.

Nice To Haves

  • Telecommunication or wireless sales experience.
  • Experience in a fast-paced wireless retail sales position.
  • Motivation to work in a competitive, goal-driven sales environment where performance is rewarded.

Responsibilities

  • Open the store and welcome customers.
  • Build connections with customers, understand their needs, and deliver appropriate solutions.
  • Create value, build trust, and exceed customer expectations during in-store and phone interactions.
  • Contribute to sales performance while providing genuine customer care.
  • Participate in community involvement.
  • Work at multiple locations if required by business needs.

Benefits

  • Career development
  • Paid time off
  • Paid community time
  • Paid Employees Matter Day
  • Community grant opportunities
  • Employee resource groups
  • Medical, dental, and vision benefits
  • 401(k) with company match
  • Long-term and short-term disability benefits
  • Critical illness and accident benefits
  • Family-related time off
  • Employee assistance program
  • Employee referral program
  • Verizon Wireless discount options
  • Rewards and recognition
  • Uncapped commission
  • Monthly bonuses
  • Annual profit-sharing bonus
  • Hourly guaranteed pay
  • Same-day pay options
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