Retail Sales or Stock - Belmar Rack

Nordstrom•Lakewood, CO

About The Position

Nordstrom Rack team members work in a fast-paced, high-energy store environment, collaborating to create a welcoming and inclusive atmosphere, provide customers with a quick and easy experience, and keep the store clean and clutter-free. Team members may work in different areas of the store as needed. Roles are available in Sales, Customer Service, Stock, and Fulfillment; applicants can discuss their preferred role during the interview process. Sales and Customer Service duties include keeping the salesfloor ready through re-merchandising and straightening, assisting customers with transactions across in-store, online, and mobile platforms, supporting fitting room operations, returning clothing to the salesfloor, organizing stockrooms, checking in and ticketing merchandise, using store technologies, following operational and asset protection standards, and promoting Nordstrom Rewards. Stock Support and Fulfillment duties include receiving and processing freight, delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory management systems to scan and research shipments, maintaining clean and organized selling floors and stockrooms, and providing general store support such as setting up events, organizing the backroom, completing markdowns, and relocating fixtures. The role requires continuous movement and handling merchandise, including lifting and carrying items. Pay is $20.15–$20.95 per hour; offers depend on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses.

Requirements

  • Clear and effective communication and strong interpersonal skills.
  • Accountability, initiative, and a high level of ownership.
  • Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to work a flexible schedule based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
  • For Stock and Fulfillment roles, ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

  • Keep the salesfloor ready through re-merchandising and straightening merchandise throughout the day.
  • Assist customers with cashiering and transactions across in-store, online, and mobile platforms, including operating point-of-sale systems, bagging items, and handling bulky or heavy merchandise.
  • Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the floor.
  • Sort and return clothing to the salesfloor to maintain a clean, clutter-free customer experience.
  • Keep stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
  • Demonstrate expertise in technologies used in the store environment.
  • Follow operational, merchandise, and asset protection standards.
  • Promote initiatives such as the Nordstrom Rewards program.
  • Receive and unload freight, unpack merchandise, and deliver newly arrived merchandise to selling departments.
  • Fulfill customer orders in a timely manner and prepare and ship orders according to quality, packing, and shipping standards.
  • Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
  • Help maintain clean and organized selling floors and stockrooms.
  • Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.

Benefits

  • Medical, vision, and dental coverage options.
  • Retirement benefits, including 401(k).
  • Paid time away and PTO accruals.
  • Life insurance and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • Holidays.
  • Potential eligibility for performance-based incentives or bonuses.
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