Retail Sales or Stock - Foothills Mall Rack

Nordstrom•Fort Collins, CO

20h

About The Position

Nordstrom Rack team members work in a fast-paced, high-energy store environment, collaborating with teammates to create a welcoming and inclusive atmosphere and provide customers with a quick, easy experience. Team members help keep the store clean and clutter-free and may work in different areas to maintain sales floors and stockrooms and assist customers. Openings are available in Sales, Customer Service, Stock, and Fulfillment; candidates can discuss their preferred role during the interview process. Sales and Customer Service work includes keeping the sales floor ready through re-merchandising and straightening, supporting customers with transactions across in-store, online, and mobile platforms, assisting in fitting rooms, returning merchandise to the sales floor, organizing stockrooms, checking in and ticketing merchandise, using store technologies, following operational and asset-protection standards, and promoting Nordstrom Rewards. Stock Support and Fulfillment work includes receiving and processing freight, delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory management systems, maintaining clean and organized selling floors and stockrooms, and providing general store support such as setting up events, organizing backrooms, marking down merchandise, and relocating fixtures. The role requires continuous movement for 6–8 hours per shift. Pay is $17.55–$18.25 per hour, with offers dependent on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Benefits and eligibility may vary based on location, job level, classification, and length of employment.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
For Stock and Fulfillment roles: frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Collaborate with teammates to create a welcoming and inclusive customer environment.
Keep the store clean and clutter-free and assist customers across store areas as needed.
Keep the sales floor ready through re-merchandising and straightening merchandise.
Assist customers with cashiering and transactions across in-store, online, and mobile platforms using a point-of-sale system.
Support fitting room customers and sort and return clothing to the sales floor.
Organize stockrooms and ensure merchandise is properly checked in and accurately ticketed.
Use store technologies and follow operational, merchandise, and asset-protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive, unload, unpack, and deliver newly arrived merchandise to selling departments.
Fulfill customer orders promptly and prepare and ship orders according to quality standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
Maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, markdowns, and relocating store fixtures.