Seasonal & Regular Retail Sales or Stock - Junction Commons Rack

Nordstrom•Park City, UT

6d•$17 - $18

About The Position

Nordstrom Rack team members work in a fast-paced, high-energy retail environment, moving and collaborating with teammates to create a welcoming and inclusive atmosphere for customers. They help provide a quick and easy customer experience and keep the store clean and clutter-free. Team members may work in different areas of the store to help maintain the sales floor and stockrooms and assist customers. Roles are available in Sales, Customer Service, Stock, and Fulfillment, with the specific area of interest discussed during the interview process. Sales and Customer Service team members keep the sales floor ready through re-merchandising and straightening, assist customers with transactions across in-store, online, and mobile platforms, support fitting room operations, return clothing to the sales floor, organize stockrooms, and promote programs such as Nordstrom Rewards. Stock Support and Fulfillment team members receive and process merchandise, fulfill and ship customer orders, use inventory management systems, maintain clean and organized spaces, and provide general store support.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
For Stock and Fulfillment roles, ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Keep the sales floor runway-ready, sized, and filled by re-merchandising and straightening throughout the day.
Assist customers with cashiering and transactions across in-store, online, and mobile platforms using point-of-sale systems.
Bag items of varying sizes and handle bulky, sometimes heavy items while providing a friendly customer experience.
Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the floor.
Sort and return clothing to the sales floor to keep the customer experience clean and clutter-free.
Keep stockrooms organized and ensure merchandise is checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store environment.
Follow operational, merchandise, and asset protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver new arrivals to selling departments.
Fulfill customer orders promptly while meeting quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
Help maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating fixtures.