About The Position

Nordstrom Rack is hiring seasonal and regular team members for Sales, Customer Service, Stock, and Fulfillment roles at the Twenty Ninth Street Shopping Center. The position is suited to a fast-paced, high-energy retail environment and involves collaborating with teammates, creating a welcoming customer atmosphere, keeping the store clean and organized, and helping customers find merchandise. Team members may occasionally work in different areas of the store. Availability starting at 5 AM is being sought. Applicants can discuss their preferred role during the interview process. Sales and Customer Service team members help keep the sales floor ready through straightening and re-merchandising; assist customers with in-store, online, and mobile transactions; support fitting rooms; sort and return clothing; organize stockrooms; use store technologies; follow operational, merchandise, and asset-protection standards; and promote Nordstrom Rewards. Stock Support and Fulfillment team members receive and process freight, deliver merchandise to selling departments, fulfill and ship customer orders to quality standards, use inventory management systems to scan and research shipments, maintain clean and organized sales floors and stockrooms, and provide general store support such as event setup, markdowns, backroom organization, and moving fixtures. The role requires continuous movement for 6–8 hours per shift and frequent lifting and handling of merchandise. Stock and Fulfillment roles have additional lifting and carrying requirements. The stated pay range is $20.15–$20.95 per hour. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, EAP resources, PTO accruals, holidays, and possible performance-based incentives or bonuses; eligibility may vary by location, job level, classification, and length of employment.

Requirements

  • Clear and effective communication and strong interpersonal skills.
  • Accountability, initiative, and a high level of ownership.
  • Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to work a flexible schedule based on business needs.
  • Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
  • For Stock and Fulfillment roles, frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

  • Keep the sales floor clean, organized, and ready through straightening and re-merchandising.
  • Assist customers with transactions across in-store, online, and mobile platforms, including operating point-of-sale systems and handling and bagging merchandise.
  • Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the floor.
  • Organize stockrooms and ensure merchandise is checked in and accurately ticketed.
  • Demonstrate expertise in store technologies and follow operational, merchandise, and asset-protection standards.
  • Promote initiatives such as the Nordstrom Rewards program.
  • Receive and unload freight, unpack merchandise, and deliver it to selling departments.
  • Fulfill customer orders promptly and prepare and ship orders according to quality, packing, and shipping standards.
  • Use inventory management systems to scan, process, and research merchandise shipments according to inventory control processes.
  • Maintain clean and organized selling floors and stockrooms.
  • Provide general store support, including setting up special events, organizing the backroom, processing markdowns, and relocating store fixtures.

Benefits

  • Medical, vision, and dental insurance options.
  • Retirement benefits, including 401(k).
  • Paid time away and PTO accruals.
  • Life insurance and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • Holidays.
  • Position may be eligible for performance-based incentives or bonuses.
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