About The Position

Nordstrom Rack is seeking team members for Sales, Customer Service, Stock, and Fulfillment roles at the Twenty Ninth Street Shopping Center. The role calls for working in a fast-paced, high-energy environment, collaborating with teammates, creating an inclusive and welcoming atmosphere, helping customers, and keeping the store clean and organized. Team members may work in different areas of the store as needed. The posting notes that availability starting at 5 AM is currently being sought. Sales and Customer Service team members help keep the salesfloor stocked, sized, and ready through re-merchandising and straightening. They assist with in-store, online, and mobile transactions using point-of-sale systems; provide fitting room support; sort and return clothing; organize stockrooms; and follow operational, merchandise, and asset-protection standards. They also promote programs such as Nordstrom Rewards and use store technologies. Stock Support and Fulfillment team members receive and process freight, deliver merchandise to selling departments, fulfill and ship customer orders to quality standards, and use inventory management systems to scan, process, and research shipments. They also help keep salesfloors and stockrooms organized and provide general store support, including event setup, backroom organization, markdowns, and moving fixtures. The listed pay range is $20.15–$20.95 per hour, depending on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Benefits include medical, vision, dental, retirement, paid time away, life insurance, disability coverage, merchandise discounts, and EAP resources. Eligibility requirements may apply based on location, job level, classification, and length of employment.

Requirements

  • Clear, effective communication and strong interpersonal skills.
  • Accountability, initiative, and a high level of ownership.
  • Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to work a flexible schedule based on business needs.
  • Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to reach for and lift bulky or awkwardly shaped items above the head.
  • Regularly lift items up to 10 pounds and occasionally up to 25 pounds.
  • For Stock and Fulfillment roles, frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

  • Collaborate with teammates to create a welcoming and inclusive atmosphere and provide customers with a quick, easy experience.
  • Keep the store clean and clutter-free, including the salesfloor and stockrooms.
  • Re-merchandise and straighten the salesfloor to keep it stocked, sized, and ready.
  • Assist customers with in-store, online, and mobile transactions using point-of-sale systems; bag items and handle bulky merchandise.
  • Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the floor.
  • Organize stockrooms and ensure merchandise is checked in and accurately ticketed.
  • Use store technologies and follow operational, merchandise, and asset-protection standards.
  • Promote initiatives such as the Nordstrom Rewards program.
  • Receive and unload freight, unpack merchandise, and deliver it to selling departments.
  • Fulfill customer orders and prepare them for shipment according to quality, packing, and shipping standards.
  • Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
  • Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating fixtures.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Retirement benefits
  • Paid time away
  • Life insurance
  • Disability coverage
  • Merchandise discount
  • Employee Assistance Program resources
  • Potential performance-based incentives or bonuses
  • 401(k)
  • Paid holidays
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