JM Wireless – CA Sunrise Blvd - FT - RSM – Metro - T-Mobile

JM Wireless • Rancho Cordova, CA

6d • $19 - $21

About The Position

The Retail Sales Manager leads a wireless retail team, shapes the customer experience, and drives sales performance in a fast-paced environment. The role combines team leadership and development, customer engagement, and oversight of store operations. Individual commissions are paid twice a month. Average hourly compensation including commission is stated as $30–$62, with uncapped commission potential and further growth potential.

The manager recruits, hires, trains, coaches, and evaluates employees; sets sales expectations; manages schedules; and ensures adequate coverage. They guide the team in providing personalized customer solutions, acquiring and maintaining customers, meeting sales goals, and using upselling, cross-selling, and account activation strategies.

The manager oversees day-to-day store operations, including merchandising, inventory, store appearance, policy compliance, cash handling, and POS transactions. They track and analyze store performance metrics and execute visual merchandising standards. The position is full-time, with availability for 45 hours per week and a flexible schedule that includes evenings, weekends, and holidays. The work requires standing for long periods and lifting objects weighing up to 40 pounds.

Requirements

• 1–2 years of experience in retail sales management; wireless industry experience is preferred.
• Proven ability to meet or exceed sales goals.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Reliable transportation.
• Strong leadership and team-building skills.
• Excellent interpersonal and communication abilities.
• Strategic thinking, analytical skills, and problem-solving ability.
• Deep understanding of wireless products, plans, and trends.
• Ability to adapt to changing priorities and a fast-paced environment.
• Ability to stand for long periods.
• Ability to lift objects weighing up to 40 pounds.
• Availability for a full-time schedule of 45 hours.

Nice To Haves

• Wireless industry experience.
• Associate or bachelor’s degree with coursework in business, accounting, marketing, or management.

Responsibilities

• Recruit, hire, and train sales employees.
• Motivate, coach, and provide regular feedback to foster a high-performance culture.
• Conduct employee performance evaluations and guide team development.
• Manage staff scheduling and provide adequate coverage during peak hours.
• Drive store sales and meet or exceed performance goals.
• Promote a customer-first approach to support customer satisfaction and loyalty.
• Acquire and maintain customers.
• Help team members deliver personalized solutions and close sales.
• Conduct weekly staff meetings and set sales goal expectations.
• Model and support upselling, cross-selling, and account activation strategies.
• Oversee daily operations, including merchandising, inventory, and store appearance.
• Ensure company policies and operating procedures are followed.
• Manage cash handling and point-of-sale transactions accurately.
• Track and analyze store performance metrics to identify improvement opportunities.
• Execute visual merchandising standards to maximize sales and keep the store brand ready.

Benefits

• Competitive base salary with uncapped commission potential; individual commissions are paid twice a month.
• Medical insurance for full-time employees.
• Dental insurance for full-time employees.
• Vision insurance for full-time employees.
• Life insurance for full-time employees.
• 401(k) with employer match for full-time employees.
• Supplemental insurance available.
• Career advancement opportunities within a growing company.
• Ongoing training and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed