JM Wireless – CA Morgan Hill - FT - RSM – Metro - T-Mobile

JM Wireless • Morgan Hill, CA

5d • $19 - $21 • Onsite

About The Position

JM Wireless is hiring a full-time Retail Sales Manager for its T-Mobile Metro retail operation in Morgan Hill, California. The manager leads and develops a sales team, drives store performance and customer satisfaction, and oversees day-to-day retail operations. The role offers average hourly compensation plus commission of $30–$62 per hour, with uncapped commission potential and individual commissions paid twice a month. Full-time availability is 45 hours per week. The work environment requires standing for long periods and lifting objects weighing up to 40 pounds.

Requirements

• One to two years of retail sales management experience; wireless industry experience preferred.
• Proven ability to meet or exceed sales goals.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Reliable transportation.
• Strong leadership and team-building skills.
• Excellent interpersonal and communication abilities.
• Strategic thinking, analytical, and problem-solving skills.
• Understanding of wireless products, plans, and trends.
• Ability to adapt to changing priorities and a fast-paced environment.
• Ability to stand for long periods.
• Ability to lift objects weighing up to 40 pounds.
• Availability for 45 hours per week.

Nice To Haves

• Associate or bachelor's degree with coursework in business, accounting, marketing, or management.
• Wireless industry experience.

Responsibilities

• Recruit, hire, and train sales team members.
• Motivate, coach, and provide regular feedback to foster a high-performance culture.
• Conduct employee performance evaluations and guide team development.
• Manage staff scheduling and ensure adequate coverage during peak hours.
• Drive store sales and meet or exceed performance goals.
• Promote a customer-first approach to customer satisfaction and loyalty.
• Acquire and maintain customers.
• Help team members deliver personalized solutions and close sales.
• Conduct weekly staff meetings and establish sales goals.
• Model and support upselling, cross-selling, and account activation strategies.
• Oversee day-to-day operations, including merchandising, inventory, and store appearance.
• Ensure company policies and operational procedures are followed.
• Manage cash handling and point-of-sale transactions accurately.
• Track and analyze store performance metrics to identify improvement opportunities.
• Execute visual merchandising standards to maximize sales and keep the store brand-ready.

Benefits

• Competitive base salary with uncapped commission potential.
• Medical insurance for full-time employees.
• Dental insurance for full-time employees.
• Vision insurance for full-time employees.
• Life insurance for full-time employees.
• 401(k) with employer match for full-time employees.
• Supplemental insurance available.
• Career advancement opportunities within a growing company.
• Ongoing training and professional development.
• Individual commissions paid twice a month.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree