JM Wireless - CA Elkhorn Blvd -RSM-Metro by T-Mobile
About The Position
The Retail Sales Manager leads a wireless retail store team, drives sales performance, and shapes a customer-first experience. The role includes recruiting, hiring, training, coaching, and evaluating employees; managing staff schedules; setting sales expectations; and supporting team members in providing personalized wireless solutions. The manager oversees store operations, including merchandising, inventory, cash handling, point-of-sale transactions, store appearance, policy compliance, and performance tracking. The position offers average hourly compensation of $30–$62 including commission, with uncapped commission potential. Individual commissions are paid twice monthly. Full-time availability of 45 hours is required.
Requirements
- One to two years of experience in retail sales management; wireless industry experience preferred.
- Proven ability to meet or exceed sales goals.
- Availability to work a flexible schedule, including evenings, weekends, and holidays.
- Reliable transportation.
- Strong leadership and team-building skills.
- Excellent interpersonal and communication abilities.
- Strategic thinking, analytical, and problem-solving skills.
- Deep understanding of wireless products, plans, and trends.
- Ability to adapt to changing priorities and a fast-paced environment.
- Ability to stand for long periods.
- Ability to lift objects weighing up to 40 pounds.
- Availability for full-time work of 45 hours.
Nice To Haves
- Wireless industry experience.
- An associate or bachelor’s degree with coursework in business, accounting, marketing, or management.
Responsibilities
- Recruit, hire, and train sales staff.
- Motivate, coach, and provide regular feedback to foster a high-performance culture.
- Conduct employee performance evaluations and guide team development.
- Manage staff scheduling and ensure adequate coverage during peak hours.
- Drive store sales and meet or exceed performance goals.
- Promote a customer-first approach to build satisfaction and loyalty.
- Acquire and maintain customers.
- Empower team members to provide personalized solutions and close sales.
- Conduct weekly staff meetings and establish sales goals.
- Model and support upselling, cross-selling, and account activation strategies.
- Oversee daily operations, including merchandising, inventory, and store appearance.
- Ensure company policies and operational procedures are followed.
- Manage cash handling and point-of-sale transactions accurately.
- Track and analyze store performance metrics to identify areas for improvement.
- Execute visual merchandising standards to maximize sales and keep the store brand-ready.
Benefits
- Competitive base salary with uncapped commission potential; advertised average total compensation is $30–$62 per hour.
- Individual commissions paid twice a month.
- Medical, dental, vision, and life insurance for full-time employees.
- 401(k) with matching for full-time employees.
- Supplemental insurance available.
- Career advancement opportunities within a growing company.
- Ongoing training and professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
