GC Retail Sales Manager Store 853

Guitar Center•Monroeville, PA

About The Position

The Retail Sales Manager leads a dynamic sales team, drives revenue, and creates positive customer experiences at Guitar Center. The role calls for a passionate musician and an energetic leader who can build a customer-focused, collaborative store environment and guide the team toward sales goals. The manager also supports store operations, including inventory, labor, and scheduling.

Requirements

  • Passion for music and an understanding of the art and craft of music.
  • Experience leading a sales team and the ability to inspire others.
  • Understanding of P&L statements and labor management.
  • Strong communication skills.
  • Organization and attention to detail.

Responsibilities

  • Lead by example and motivate the sales team to meet and exceed sales targets.
  • Deliver training on sales techniques and product knowledge.
  • Foster a customer-first culture and help ensure customers have a satisfying experience.
  • Recruit, train, and develop a high-performing sales team.
  • Manage inventory, labor, and schedules to support smooth store operations.
  • Address complex customer issues and operational challenges.

Benefits

  • Eligible to participate in the Guitar Center Company bonus program based on Company performance.
  • Gig leave for employee musicians to take time off to perform or tour and return to their job.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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