GC Retail Operations Associate Store 853

Guitar Center•Monroeville, PA

About The Position

Guitar Center’s mission is to develop and nurture lifelong musicians and help people experience the joy of creating music. The company seeks inclusive environments that put customers first. The Retail Operations Associate supports store operations by handling shipments and inventory, administering daily tasks, and ensuring products are merchandised to provide customers with a good store experience. Successful associates collaborate and build working relationships, focus on customer service, take initiative, and manage priorities with organization and attention to detail in a fast-paced environment. They learn and follow protocols to protect people and assets and use retail technology, equipment, and computer programs to meet communication, customer service, and business needs. The role requires working in a loud environment for 5–8 hours, working weekends, holidays, and evenings, and lifting up to 40 pounds.

Requirements

  • Basic understanding of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work in a loud environment for 5–8 hours.
  • Ability to work weekends, holidays, and evenings.
  • Ability to lift up to 40 pounds.
  • Ability to collaborate and work effectively as part of a team.
  • Customer-service focus and ability to connect with customers.
  • Initiative, willingness to learn, and ability to take action without being asked.
  • Organizational skills, attention to detail, and ability to multitask in a fast-paced, high-urgency environment.
  • Ability to learn and use retail technology, systems, equipment, and computer programs.

Responsibilities

  • Perform tasks related to inventory control.
  • Ship and receive gear and other items.
  • Prepare and execute inventory cycle counts.
  • Stock and merchandise products according to a planogram.
  • Print and place point-of-purchase signage and price signs.
  • Handle cash.
  • Maintain awareness of shrink and help control it.
  • Complete additional duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Mental health support
  • Paid sick time
  • Paid holidays
  • Paid vacation time
  • Employee discount program
  • Tuition reimbursement options
  • Gig leave for musician employees
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