GC Retail Seasonal Support Store 853
About The Position
Guitar Center’s Seasonal Support serves as a customer-facing representative in the store, greeting customers, understanding their needs, recommending suitable products, and helping close sales. The role supports Guitar Center’s mission to encourage creativity and help people experience the joy of making music. Successful employees focus on customer service, show initiative, communicate respectfully and clearly, and develop product and sales knowledge through Guitar Center’s certification program. The Seasonal Support helps customers through the sales process, works toward service sales targets, maintains store readiness and product displays, monitors inventory, and builds customer relationships to support future service needs. Additional duties may be assigned.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
Nice To Haves
- Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.
Responsibilities
- Reach sales targets on services.
- Demonstrate product and service knowledge to customers.
- Assist customers and guide them through the sales process.
- Continue learning through onboarding, certification, and continuing education.
- Assist with tasks to ensure the store is ready to conduct business and serve customers.
- Monitor inventory levels and replenish displays as needed.
- Build relationships with customers to fulfill future service needs.
- Perform additional duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Mental health support
- Paid sick time
- Paid holiday time
- Paid vacation time
- Employee discount program
- Tuition reimbursement options
- Gig leave for musician employees
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
